Repair/customer service options are also very limited for discontinued items you might own, which is frustrating as natural wear and tear occurs over time. What I wish most is that they’d bring back collectibles from their back-catalogue, or offer them on special order they used to have some very impressive pieces which I wish I had another chance to pick up.

Even so, it does not feel secure to give credit card details over the phone in the present day. There isn’t much international flexibility if you’d like to order US to UK, or UK to Europe, etc., but they may be able to arrange it for you via phone. Gratefully he remembered his pleases and thank yous, even if he did hang up before waiting for me to reply after I asked to cancel my (time consuming) phone line order until a later date. You have to call the customer service number to use a gift certificate/coupon, and the customer service staff member I spoke with frankly sounded half-asleep and very blunt. Hopefully they’ll modernise the website (e.g., easier voucher use) in the near future. I’m glad they’ve expanded into physical stores and more mainstream online platforms over the last few years, but they still seem over-reliant on phone lines and traditional catalog shopping. Product quality is usually high, but in the USA their website and processes are very outdated. The Noble Collection is a seller on Amazon with more than 1,311 feedbacks from customers in the last 12 months,This seller is a big business seller on Amazon. You can also find information on curbside pickup, store events (and virtual events), store hours, Barnes & Noble Caf menus and more. Find a bookstore near you using our store locator. I’ve been shopping with The Noble Collection for years from both the UK and USA. The average price of products sold by The Noble Collection is 32.23 which is considered affordable. Barnes & Noble has over 600 stores throughout the United States. Otherwise, in summary, I would 100% recommend shopping with Noble Collection (and I’m referring to the UK site). One other reason I would take away a star (or maybe call it 4.5 stars if I could), is because a number of items are frequently out of stock there is not much communication in terms of things like when to expect stock (which would be helpful). The *only* reason why I haven’t given them 5 stars is because the Firebolt did not come with instructions - it would have been super helpful to have even just a small 1 pager, explaining putting the Firebolt together and the mount. I recently got a Harry Potter Firebolt replica - and I love it! It’s fab and just looks amazing! Came promptly and well packaged too. If I’ve ever had issues - which there haven’t been many of - customer service has always been perfect and helpful. I have purchased many items from the Noble Collection, and I would say it has always been a smooth process with the items being of a great quality.

Frequent shopper with NC and highly recommend

Noble collection store